IT systems: planning for success

IT systems are a critical part of our world – often interconnected combinations of technology, organisations and people and highly complex – yet they fail, often spectacularly. This module teaches you the skills to contribute towards successful IT systems. It draws on techniques from systems theory, software engineering and management to understand the nature of success and failure, design IT systems that succeed and ensure they’re robust in the face of future changes. You’ll also learn project-management skills and cover legal, social, ethical and professional issues.

Modules count towards OU qualifications

OU qualifications are modular in structure; the credits from this undergraduate module could count towards a certificate of higher education, diploma of higher education, foundation degree or honours degree.

Browse qualifications in related subjects

Business & Management qualifications
Computing & IT qualifications
Open qualifications

Module

Module code

TM353

Credits

Study level

Level of Study
OU	SCQF	FHEQ
3	10	6

What you will study

IT systems are a complex sociotechnical mixture of technology (including hardware, software and networking), organisations, and people. IT systems: planning for success (TM353) teaches skills for understanding and enabling success in each of these areas. The foundation of the module is systems thinking: concepts and tools for making sense of the whole of a complex system, including the emergent relationships between its interconnected parts.

This module consists of three blocks.

In Block 1 you will look at:

the sociotechnical nature of IT systems
how we understand success and failure in IT systems
how to analyse and avoid systems failure; and the complex nature of systems.

Block 2 looks at how to create conditions for success in IT systems through:

the use of effective sociotechnical systems design
an understanding and use of appropriate methodologies
an understanding of reliability and dependability in IT systems
an analysis of security and privacy.

In Block 3 you will examine how to ensure continued success in established IT systems through:

exploring the maintenance and evolution of IT
an understanding of future strands, including scenario planning
disaster recovery
a deeper appreciation of the digital divide.

The theme of project management of IT systems, and how this links with legal, social, ethical and professional issues, runs throughout the module.

The three main teaching blocks cover key aspects of systems thinking. Each block includes a blend of printed and online text, pictures, animations and practical activities. Accompanying the teaching material are specially recorded audio and video material, including interviews with leading researchers, experts, companies and users from a wide range of countries.

IT systems: planning for success (TM353) isn’t just about reading – it’s about learning through hands-on experience.

If you are considering progressing to The computing and IT project (TM470), this is one of the OU level 3 modules on which you could base your project topic. Normally, you should have completed one of these OU level 3 modules (or be currently studying one) before registering for the project module.

You will learn

This module will help you to understand the:

nature of success and failure in IT systems
sociotechnical nature of IT systems
legal, social, ethical and professional contexts in which IT systems exist
issues around IT systems reliability, dependability, security and privacy.

It will give you the skills to:

analyse IT systems in a complex sociotechnical context
observe and analyse features relating to IS failures in a given situation
work with effective IT development and project management methodologies
successfully enable the maintenance and evolution of IT systems
future proof IT systems, including the use of scenario planning and disaster recovery.

Vocational relevance

This module provides many skills of vocational relevance in addition to the above, including the ability to:

analyse the professional/ethical issues involved in the development and use of IT systems
extract useful information from highly technical documents
investigate, analyse, think critically, evaluate and synthesise information from appropriate sources
learn independently from third-party materials
learn in familiar and unfamiliar situations and to translate that knowledge to other situations
communicate effectively using written and graphical presentations as appropriate.

Teaching and assessment

Support from your tutor

Throughout your module studies, you’ll get help and support from your assigned module tutor. They’ll help you by:

Marking your assignments (TMAs) and providing detailed feedback for you to improve.
Guiding you to additional learning resources.
Providing individual guidance, whether that’s for general study skills or specific module content.
Facilitating online discussions between your fellow students, in the dedicated module and tutor group forums.

Module tutors also run online tutorials throughout the module. Where possible, recordings of online tutorials will be made available to students. While these tutorials won’t be compulsory for you to complete the module, you’re strongly encouraged to take part.

Assessment

The assessment details for this module can be found in the facts box.

Future availability

IT systems: planning for success (TM353) starts once a year – in October.

This page describes the module that will start in October 2025.

We expect it to start for the last time in October 2025.

Regulations

As a student of The Open University, you should be aware of the content of the academic regulations which are available on our Student Policies and Regulations website.

Course work includes:; 3 Tutor-marked assignments (TMAs)
: End-of-module assessment

Entry requirements

This is an OU level 3 module. OU level 3 modules build on study skills and subject knowledge acquired from previous studies at levels 1 and 2. They are only intended for students with recent experience of higher education in a related subject.

To study this module, you should be able to:

use your computer to carry out tasks such as writing with a word-processor, saving and locating files, installing software and accessing a website
perform simple calculations
read and understand written English of a style and complexity characteristic of a professional magazine or quality newspaper
write clearly in English.

If you have any doubt about the suitability of the module, please speak to an adviser.

Register

Start	End	Fee
-	-	-	No current presentation - see Future availability
This module is expected to start for the last time in October 2025.

Additional Costs

Study costs

There may be extra costs on top of the tuition fee, such as set books, a computer and internet access.

If your income is not more than £25,000 or you receive a qualifying benefit, you might be eligible for help with some of these costs after your module has started.

Ways to pay for this module

Open University Student Budget Account

The Open University Student Budget Accounts Ltd (OUSBA) offers a convenient 'pay as you go' option to pay your OU fees, which is a secure, quick and easy way to pay. Please note that The Open University works exclusively with OUSBA and is not able to offer you credit facilities from any other provider. All credit is subject to status and proof that you can afford the repayments.

You pay the OU through OUSBA in one of the following ways:

Register now, pay later – OUSBA pays your module fee direct to the OU. You then repay OUSBA interest-free and in full just before your module starts. 0% APR representative. This option could give you the extra time you may need to secure the funding to repay OUSBA.
Pay by instalments – OUSBA calculates your monthly fee and number of instalments based on the cost of the module you are studying. APR 5.1% representative.

Joint loan applications

If you feel you would be unable to obtain an OUSBA loan on your own due to credit history or affordability issues, OUSBA offers the option to apply for a joint loan application with a third party. For example, your husband, wife, partner, parent, sibling or friend. In such cases, OUSBA will be required to carry out additional affordability checks separately and/or collectively for both joint applicants who will be jointly and severally liable for loan repayments.

As additional affordability checks are required when processing joint loan applications, unfortunately, an instant decision cannot be given. On average the processing time for a joint loan application is five working days from receipt of the required documentation.

Employer sponsorship

Studying with The Open University can boost your employability. OU courses are recognised and respected by employers for their excellence and the commitment they take to complete. They also value the skills that students learn and can apply in the workplace.

More than one in ten OU students are sponsored by their employer, and over 30,000 employers have used the OU to develop staff so far. If the module you’ve chosen is geared towards your job or developing your career, you could approach your employer to see if they will sponsor you by paying some or all of the fees.

Your employer just needs to complete a simple form to confirm how much they will be paying and we will invoice them.
You won’t need to get your employer to complete the form until after you’ve chosen your module.

Credit/debit card

You can pay part or all of your tuition fees upfront with a debit or credit card when you register for each module.

We accept American Express, Mastercard, Visa and Visa Electron.

Mixed payments

We know that sometimes you may want to combine payment options. For example, you may wish to pay part of your tuition fee with a debit card and pay the remainder in instalments through an Open University Student Budget Account (OUSBA).

Please note: your permanent address/domicile will affect your fee status and, therefore, the fees you are charged and any financial support available to you. The fee information provided here is valid for modules starting before 31 July 2025. Fees typically increase annually. For further information about the University's fee policy, visit our Fee Rules

This information was provided on 03/12/2024.

Can you study an Access module for free?

Depending on eligibility and availability of places, you could apply to study your Access module for free.

To qualify, you must:

be resident in England
have a household income of not more than £25,000 (or be in receipt of a qualifying benefit)
have not completed one year or more on any full-time undergraduate programme at FHEQ level 4 or above or successfully completed 30 credits or more of OU study within the last 10 years

How to apply to study an Access module for free

Once you've started the registration process, either online or over the phone, we'll contact you about your payment options. This will include instructions on how you can apply to study for free if you are eligible and funded places are still available.

If you're unsure if you meet the criteria to study for free, you can check with one of our friendly advisers on +44 (0)300 303 0069, or you can request a call back.

Not eligible to study for free?

Don't worry! We offer a choice of flexible ways to help spread the cost of your Access module. The most popular options include:

monthly payments through OUSBA
part-time tuition fee loan (you'll need to be registered on a qualification for this option)

To explore all the options available to you, visit Fees and Funding.

What's included

You’ll have access to a module website, which includes:

a week-by-week study planner
course-specific module materials
audio and video content
assessment details and submission section
online tutorial access
access to student and tutor group forums.

You’ll also be provided with three printed module books, each covering one block of study.

Computing requirements

You’ll need broadband internet access and a desktop or laptop computer with an up-to-date version of Windows (10 or 11) or macOS Ventura or higher.

Any additional software will be provided or is generally freely available.

To join in spoken conversations in tutorials, we recommend a wired headset (headphones/earphones with a built-in microphone).

Our module websites comply with web standards, and any modern browser is suitable for most activities.

Our OU Study mobile app will operate on all current, supported versions of Android and iOS. It’s not available on Kindle.

It’s also possible to access some module materials on a mobile phone, tablet device or Chromebook. However, as you may be asked to install additional software or use certain applications, you’ll also require a desktop or laptop, as described above.

If you have a disability

The OU strives to make all aspects of study accessible to everyone and this Accessibility Statement outlines what studying TM353 involves. You should use this information to inform your study preparations and any discussions with us about how we can meet your needs.

To find out more about what kind of support and adjustments might be available, contact us or visit our disability support pages.