A PGR-led blog featuring Open University writers. We talk, think and write about everything with a leaning towards innovations in teaching and learning online in Higher Education
Marilyn Long is currently undertaking a doctorial degree with the Open University exploring: ‘Autistic students and online higher education: an investigation into equity and inclusion within a non-autistic majority group paradigm’
PGR Blogger editorial team discussed this contribution over several weeks before publishing. It does not fit in with the format of our usual posts – there are no refences and, well – it’s a poem. But it is clearly engaging with the doctoral / research journey. We liked hearing Marilyn’s voice in the literal as well as figurative sense. We felt that the poem highlighted the anxieties experienced by so many PGRs and academics (seasoned and emerging) about the value of their contribution. Academic self worth. Amidst the emotionality of these thoughts is a diagnosis of autism and the experience of being autistic in an environment dominated by neurotypicals. This is a densely packed poem which inspired unexpected depths of thought and discussion.
my research journey: reliable routes, untried tributaries
I am a Year 3 doctoral research student in the WELS Faculty, Institute of Educational Technology. The focus of my investigation is equitable and inclusive provision and support for autistic students in HE, underpinned by the premise that the online education platform has potential to maximise autistic student potential. I am working with autistic students and staff who are allies of this student group, and am passionate about my role as an autistic researcher and as an OU Accessibility Champion Advocate. In the 1980s I gained my B.Ed (Hons) degree and worked as a Primary school teacher, with responsibility as Early Years Co-ordinator and Staff Development Manager. I have also been awarded the MA in English Literature and MA in Online Education, both from the OU.
“Those things I told you were just [false]statements. Isn’t it I was representing girls who live like that?” –
Participant X
I had just finished data analysis and was about to write up my findings for my study, which explored the education experiences of six girls in Sub-Saharan Africa (SSA) who were characterised as ‘marginalised’. These girls had been recruited onto a vocational education and training programme by an international organisation, which sought to improve their lives through training them in skills for their livelihood. The findings were, to me at the time, a compilation of a neat and compelling narrative about these girls’ lives, which resonated a lot with the broader literature on girls’ education – mostly how vulnerable they are, how they lack access to important resources and how they lack voice and agency. I drew this narrative from these girls’ stories told in their own voices, a very important part of my methodology in this study. Nothing prepared me for the moment when one of the participants in my study (Participant X in the excerpt above) revealed to me in a WhatsApp message that all she had told me during my two long interviews with her was a misrepresentation and her narrative about being a ‘marginalised’ girl was not true!
To say I was shocked and confused is an understatement. In that state of panic, I went back to the data, carefully observing my conversation with her and all the girls in this study, and to my horror, I realised that the stories of five out of six girls had inconsistencies and contradictions. At that point, disappointment set in, and I felt disappointed with myself, the participants, and my study. How did I miss that?
My claim to having taken a constructivist stance in this study was tested by this revelation. I had gleaned from authors like Guba (1990) and others that constructivism denotes a relativist ontology, whereby there are multiple realities that are socially based and local and depend on the one who holds them. In this instance, my approach as a researcher was to (subjectively) interpret the participants’ experiences and perspectives, thereby taking an interpretivist epistemology (Cohen et al., 2007; Creswell, 2007;Crotty, 1998). What I had not anticipated was whether it matters if what the participants report is true or not and if the intention is to tell their story through their own voices, how this can be achieved when the participants have misrepresented themselves.
After I recovered from my initial shock, I discovered that there were many important lessons from this experience, lessons which have shaped me as a researcher. For now, I will share this one: it is important for us as researchers to remember that the interview process is not neutral, and this has far-reaching consequences than we are consciously aware of. There are power dynamics at play, which are negotiated by the interviewer and interviewee both during and after the interview. For instance, as posited by others like Kvale (2006), typically, it is the interviewer who rules the interview, where the interview is an instrumental, even manipulative dialogue, in which the researcher has a goal and an agenda and maintains the exclusive privilege to interpret and report what the participant has said. Inherently, the expectation is that the interviewee will tell the interviewer what they want to hear. However, less emphasised, and often assumed during research, is the power that the participant holds. Not only do participants have the power to consent or not to the study, to choose to respond to a question or not, but they also have the power to select and transform details of their lives to suit the narrative that they want the researcher to remain with (Gubrium and Holstein, 2011). In my case, the participants exercised their power by presenting the persona they wanted to present and telling me the stories that they wanted to tell me, whether the stories were misrepresented or not. Their power certainly impacted me during data analysis and how I interpreted and reported the findings.
Now, to the golden question: when it comes to reporting the findings, does it matter whether what the participants said is true or not? I think this is subjective to the researcher and their goals. For instance, I realised in revisiting what it meant for me to take a constructivist approach that my goal as a researcher was not to find or tell the truth because truth is indeed relative. I discovered when I engaged this line of thinking that the contradictions and inconsistencies of the participants in my study told an even more powerful story (Watson, 2006) though different from what I initially thought. In her work about ‘hearing’ girls’ voices, Khoja-Moolji (2006) emphasised that it is important to be open to diverse narratives about their lives rather than to reduce their voices to a homogenous narrative. For me, the complexity that came from the unexpected discovery underscored one of my strongest contributions about ‘marginalised’ girls, as I interpreted and reported all the stories – the truth, the half-truths, the outright misrepresentation.
Does it matter to you if what your participants tell you is true or not?
blog post by Jane Doka, a Research Associate in WELS – Faculty of Well being, Education and Language Studies.
Dr. Jane Doka is a skilled researcher with expertise in Comparative and International Education, specializing in the areas of youth transitions, inclusion, and gender within educational contexts. Her work emphasises the nuanced experiences of adolescents, particularly girls/young women characterised as marginalised within development frameworks, with an extensive background in both applied research and practical project implementation in the Global South. Her current and past projects underscore her commitment to ethical, culturally responsive research and the development of inclusive education systems. Jane is a member of the Centre for the Study of Global Development (CSGD) and is part of the Faculty of Wellbeing, Education and Language Studies (open.ac.uk)
A Praxis funded Research, Scholarship and Innovation project led by Professor Joan Simons in HWSC (Health, Wellbeing and Social Care)
If you have a tutor there that is supporting you throughout your studies or that you know knows and understands your conditions or your mental health, that in itself is so helpful because you feel supported and you feel that, OK, they’re there, they understand, they get it.
Introduction
This blog post summarises a critical OU study led by Professor Joan Simons and funded by Praxis – WELS Centre for Scholarship and Innovation. It explores how Associate Lecturers (AL) at the Open University can provide practical support for students who share that they have mental health difficulties and thus help them succeed in their studies. This research is of particular importance because although there has been an increase in students with declared mental health issues over the past few years, they are the most likely to be unsuccessful in their studies or even drop out entirely. Therefore, focus group discussions were organised to identify ways to help these students continue and succeed in their studies.
Results
The results of this study showed ways that the OU can support their associate lecturers so they can, in turn, support the students they have with shared experiences of mental health issues. Firstly, students strongly preferred email as their primary communication method, as it allowed them to take the time needed to formulate their thoughts carefully. However, some noted the challenges of miscommunication via email. In contrast, phone calls were generally seen as stressful unless scheduled in advance. Secondly, some students struggled with Tutor Marked Assignments (TMA) and found that getting extra support from their tutors was hugely valuable. Finally, students had difficulties navigating the OU resources.
Discussion
Personalised communication was seen as essential in building solid tutor-student relationships. Students appreciated individualised, rather than generic, responses from tutors, which made them feel supported and valued. Timely responses and clear boundaries around tutor availability also helped alleviate anxiety. To help students who share they they have a mental health condition and based on the results of this study, Joan proposes the development of an intervention aimed at enhancing academic and pastoral support for students with shared mental health difficulties. This intervention would include regular check-ins, tutor video introductions, clear boundary-setting, and structured communication. The impact of these strategies will be assessed by tracking retention and attainment rates.
On the other hand, students also noted a significant variation in how well different tutors understood and supported mental health challenges. Some felt that a lack of understanding from their tutors hindered their progress, indicating a need for more standardised training. A warning light that students who are likely to experience mental health issues need extra support or a modification in the support they are receiving is if they are asking for repeated extensions.
Conclusion
In conclusion, based on the results of this study, Joan aims to implement various modifications to the support that students who share that they have experienced mental health issues receive. For example, comprehensive academic and pastoral support will be tailored to students with mental health difficulties. Interventions will include personalised check-ins and engaging video introductions that respect these students’ requests for precise boundary settings. Additionally, regular check-ins will be organised in time for the TMAs, and extra support will be provided if necessary. The effectiveness of future support will be rigorously assessed using questionnaires, focus group discussions with ALs and feedback sent to the OU. Additionally, participating students’ retention and attainment rates will be compared against their peers. By better understanding the needs and preferences of students who share they they have a mental health condition, the OU will be better equipped to help them fulfil their studies and continue to a successful and satisfying future.
We would love to hear about your experiences of mental health (directly or in supporting others) and study in higher education. What more should the sector be doing. Please send us a comment in the box below.
Thanks to Lesley Fearn for peer reviewing and helping to shape this blog post.
Dr Lesley June Fearn is a secondary school English teacher in southern Italy. She is also an affiliate researcher at the Open University’s (UK) Faculty of Well-being, Education, and Language Studies (WELS), where her research centres on linguistics and sociocultural theory.
In this post, one of a series of Scholarship focussed blog posts, authors Ximena and Gerry talk about their recent research project exploring the emotional impact of providing students with Video feedback on their written work. The OU – like so many other institutions – has its own quirky language and so I have editorialised to help someone who is unfamiliar with the OU to make sense of some of the highly specialised language OU colleagues use.
Video feedback for TMAs : The emotional impact of hearing the tutor
(TMA is an abbreviation for Tutor Marked Assessment, a formative assessment provided in response to students formal submission of course work, marked by their tutor rather than someone external to their course).
In the context of a distance learning University, this is feedbackwritten by a tutor who had had little direct contact with a student on their course.
The project focuses on tutors using video feedback for a range of assessments. Triangulation of quantitative and qualitative data are brought together to illustrate the beneficial effect that video feedback can have on accessibility, personalisation, engagement, and the tutor student relationship
Having this opportunity [to receive video feedback] brought a humanity to the feedback and made a huge difference in [my] circumstances. It did encourage me to ask questions more and definitely made me engage more with the module. I thoroughly enjoyed it all.
For the majority of students on the project, video feedback is shown to be a highly effective tool that improves accessibility, personalisation, engagement, and the tutor-student relationship. Most tutors found providing video feedback an efficient, enjoyable and beneficial alternative to written only feedback.
What was the project about?
This project was about providing an opportunity to a team of LAL ALs (LAL refers to the school of Languages and Linguistics, ALs refers to Associate Lecturers) to experiment with innovative ways of giving feedback on their students formally submitted written work. Exploring the use of screencast technology, ALs were able to develop their own style of feedback creating an interactive approach. The production of video feedback in a guided environment where ALs had the opportunity to be trained and to receive comments from their peers to continue improving the use of screencasts in a more effective way when correcting assignments. The emotional impact of hearing the tutor and receiving more personalised feedback has been the focus of this scholarship project. The reflection and feedback collected from tutors and their students will form the basis of our final report.
What were the findings?
From focus group participants/mentors…
Student questionnaire:
Students overwhelmingly welcomed the new approach to feedback
77% of 81 students who responded to the feedback questionnaire stated they preferred video feedback to text-only feedback.
91% felt video feedback helped them understand their weaknesses and strengths more than text-only.
91% said video feedback made them feel they had a closer relationship with their tutor.
However, positive outcomes are shown to be dependent on the approach of the tutor. So, adequate training and monitoring will be important moving forward.
A key topic that came out of both student and tutor feedback relates to the isolation of teaching/studying online. Using video feedback felt highly personalised and made them feel more connected to their tutor/students.
Student comments:
‘It felt like I was sat in a one-to-one session with my tutor’.
‘I felt a part of a community of students and a university. Not like studying alone far away from everyone else going through text on the screen’.
‘It made me feel more encouraged and part of the community. Distance learning can be very isolating at times and this personalised visual feedback helped with that.’
Tutor testimonials:
“My marking is more enjoyable now (less isolated) and I feel I am having a conversation with students”.
“All in all, the project really (re) opened up my eyes to what can be achieved online without being a tech expert”.
Tutors reported on their feelings when preparing the feedback and appearing on a webcam, but also the positive feelings of easing their isolation.
Tutors found it a positive learning experience to develop alternative and innovative ways of giving feedback. After the initial hurdle with technology and trial and error period, they felt more confident, and some decided to use this way of giving feedback in all the modules they teach.
We learned that…
Tutors have seen the potential of video feedback for positive outcomes for their students, as well as helping them to feel closer to their students. This is something that has been missing over recent years due to organisational changes within the OU teaching structure as well as the disruption caused during COVID.
Students’ reactions to video feedback also demonstrate its effectiveness in terms of closing the gap in the student tutor relationship, which in turn can increase engagement and accessibility.
The enthusiasm we have seen from the ALs who took part in the project as well as module teams and tutors who have not yet been involved is testament to the potential of video feedback being used much more widely in the future. This is the primary focus of our next steps.
What next?
The project’s next steps are to create a group of champions from those who took part in the project. This team of champions will be trained as trainers to cascade down their knowledge and expertise to Associate Lecturers in LAL from 23J onwards. (23J refers to September 2023) We have already received interest from two Module Chairs re. using video feedback on their modules and we will be rolling out the training to their ALs (AL = Associate Lecturers) in time for 23J TMAs.
A long-term future plan would be to also expand the delivery of SD sessions to ALs university-wide. The team of champions will also have the role of creating a “Guide to good practice” to be discriminated across the OU to form an integral part of the training for the use of video feedback in TMAs.
I recently practised a presentation in front of my daughter; I’d asked her to say what she thought. She commented: “I think you should begin by explaining what you are doing.” I replied abruptly that no, I wanted this to emerge as I talked.
“It’s confusing.”
“I don’t think so.”
“Well, if you’re not going to take any notice of what I think, I’m going.” She went.
The boundary between defending my ideas and taking on board constructive criticism constructively is one I have needed to learn to identify along my research journey. I recognise a similar uncertainty between defending and being defensive amongst some students as I provide feedback on their assessed writing.
A particular student on a first-level English language module was doing very well, gaining distinctions for almost all assignments, but they questioned most of the minimal (in my view) criticisms within my written feedback. I realised their persistent questioning resulted from an assumption that I had misunderstood their intentions; therefore, they felt they needed to explain their rationale whilst not contesting my grading of their finished assignment. Their questioning was the result of a concern for mutual understanding; yet, for a student achieving consistently in the nineties, this could be seen as defensive.
I consider that this need to explain, to discuss, and for dialogue with an assessor/evaluator/supervisor/mentor is crucial in our feedback processes at all academic levels. As tutors, I think that we need to recognise the inherent power of our evaluative comments. Criticism – especially that which is not mitigated by dialogue – was shown to have a powerful impact amongst students in my research into multiple viewpoints around feedback practices, with one tutor commenting that a lot of students “see the feedback as a list of errors”. Young (2010), researching self-esteem and mature students’ feelings on assignment feedback, reports that feedback comments affected some students’ “whole sense of self” (page 409). Young’s article is entitled aptly, “I Might as Well Give Up”.
However, a student, too, can be viewed as having inherent power within a different feedback context, such as when completing formal evaluations of their tutor’s practice. Macfadyen et al.(2016:821), in their multi-level analysis of the evaluation of teaching by students, note the extent of the rapid “emotional debate” that student evaluation evokes. Indeed, an experienced tutor in my research commented that a student’s criticism of their tutoring “sticks in your mind…and you can’t get rid of”. No talkback no dialogue, means the opportunity for both defending and mutual understanding is lost, and the negativity “sticks”.
Therefore, in attempting to identify a boundary between defending my own work and being defensive, my emerging recommendations to myself are twofold. Firstly, allow time to digest evaluative comments, re-read, and attempt to understand where the other is coming from. Secondly, take any opportunity to engage in dialogue with the other – via whatever medium is available – to continually strive towards mutual understanding.
My daughter was right about my presentation. My way was confusing. I had not taken time to listen to the listener, my audience, to acknowledge their opinion and allow it to negotiate with my own. If I had, I might have had the opportunity for an ongoing dialogue to defend my own rationale whilst not shutting out defensively the view of the other.
This value of the joint construction of meaning is explained by Halasek (1999) in her book, A Pedagogy of Possibility. Halasek presents a perspective on composition studies which adopts Bakhtin’s concept of the dialogic, seeing the relationship between participants in an evaluative process as a constant search for meaning. Halasek echoes Bakhtin’s emphasis on the importance of the audience, that “through the discourse, the audience constructs the author” (page 62).
However, that opportunity to think then respond, question, and discuss is sometimes unavailable – perhaps following a final, summative assessment, feedback on an article submitted for publication or a formal complaint or evaluation, as in the example above. In such cases, when an opportunity for dialogue with the evaluator who possesses inherent power is shut off, how is the boundary between being defensive and defending our work and ideas to be navigated? Young (see above) finds that variations in reactions to tutor feedback are linked to self-esteem. So, is acknowledgement and moving forward – despite the inevitability of undefended, one-way criticism – perhaps what we mean by having academic confidence?
I have been an Associate Lecturer at the Open University since 2002, tutoring mainly English language modules. I live in Stourbridge in the West Midlands with my husband, two adult children and three Romanian rescue (street) dogs. My recent EdD and my current research interests concern the multiple perspectives around feedback practices around assessed writing in HE. This is my first venture into blogging, and I am looking forward to this creative space, where colleagues can share, debate, and discuss issues arising around their research.
As an experienced social worker and lecturer in social work education, I am very comfortable with the requirement of both self-reflection (asking thoughtful questions about self) and reflexivity (asking thoughtful questions about self and others) (Finlay in Kalu 2019:97). Indeed, to some degree the process of considering my practice and how it impacts others feels like a skill that is built-in to who I am – I am a deep thinker who considers what something might mean for me or someone else.
Problem: the risk of a tick-box approach to self-reflection using known theories
Due to the familiarity of self-reflection, I was blasé about what it would mean for myself as a researcher. The requirement didn’t faze me; it all seemed routine because I have practised and taught it many times! Donald Schön talks about reflection ‘in-action’ and ‘on-action’, and reflection ‘for-action’ has been added more recently. I was happy to engage in this reflective process – before, during and after my research.
Kolb’s model provides a helpful reflective cycle which moves from concrete experience, reflective observation and abstract conceptualisation to active experimentation (Kolb 1984). Yet, often, students inaccurately apply this model to their practice; they aren’t specific enough with the experience and then spill off in different directions, possibly because they have more to say than the confinements of this logical model. Neither practice nor research is neatly cyclical, and a more honest illustration of self-reflection might be a page of colourful scribble or a tangled ball of wool.
My preference is to use Gibbs’ reflective model (1998). Although still cyclical, it points explicitly to considering personal feelings as a discreet element, and it is accessible and straightforward: description, feelings, evaluation, analysis, conclusion, and action plan. However, these approaches didn’t inspire me. Therefore, in my methodology section, I felt I was simply responding to a requirement to cover these topic areas rather than investing in the process. That is until I found Peshkin…
Solution: an alternative approach to self-reflection
Peshkin’s article is worth a read (Peshkin 1988). He explains how he, as a researcher, could personally impact the research process and outcomes in different ways and moments. He documents his ‘subjectivity audit’ and coins the term ‘Subjective-I’ to describe how different elements of his ‘self’ impacted his research (Simons 2009: 81).
I allowed my self-reflection to be guided by Peshkin: to look for the ‘warm and cool spots, the emergence of positive and negative feelings’ (Peshkin 1988: 18) and to honestly connect with my personal qualities which may have the capacity to ‘filter, skew, shape, block, transform, construe and misconstrue what transpires from the outset of a research project to its culmination in a written statement’ (Peshkin 1988: 17). This approach seemed simple and honest:
Embrace the gut reaction and follow the physical sensations to locate positive and negative feelings;
Consider what these feelings might mean for me as the researcher;
Consider what these subjective elements might mean for my research process, participants, and outcomes.
Solution: examples of Subjective-I’s in practice
Two articles assisted my understanding of Peshkin’s approach to reflexivity, particularly as a practitioner-researcher. As a physiotherapist researcher, Kalu shares his ‘multicultural-I’, ‘holistic-I’ and ‘professional-advocates-I’ (Kalu 201). His article is helpful because he considers his research interest, theoretical approach and research question (Kalu 2019: 99). Secondly, Bradbury-Jones et al. (2009) present a collaborative study between lecturer and nursing students, providing excerpts from student reflective diaries which include illustrations explaining the ‘angry-I’, ‘impatient-I’, ‘invisible-I’ and ‘passionate-I’.
As a practitioner-researcher planning to offer a series of workshops to social work students to introduce them to a self-help tool called Emotional Freedom Techniques (EFT), this new find appeared as a good fit for my developing research. It allowed me to own my feelings, and I soon had to start my own ‘subjectivity audit’: ‘overwhelmed-I’, ‘responsible-I’, ‘vulnerable-I’, ‘creative-I’, ‘collaborative-I’. Rather than keep a reflective diary, I decided to chronicle my research journey using this audit tool, which I could add to as my research evolved.
“Question: How important is it to align your method of self-reflection with your research topic area and your attributes as a researcher? I am pleased to have come across a process that is a good fit for my research topic and design, but I wouldn’t have consciously thought to look for a sense of alignment.”
Blog written by:
Jo Strang is a Staff Tutor in Social Work at the OU and a second year EdD student. Jo is qualified as a social worker, reflexologist and Emotional Freedom Techniques (EFT) practitioner and has worked in Higher Education as a lecturer since 2010. Her research combines her professional interests and aims to explore social work students’ experiences of learning about EFT, a self-help tool often more easily referred to as ‘acupuncture without needles’. This simple tapping technique can reduce the fight-flight response to situations we experience as challenging and assist in processing a variety of emotions.
During a meeting in July of this year, we, the editing team of this blog, discussed the topic of generative AI in education. We all had completely different perspectives. Jane and Azumah were wary. Jonathon was interested, but I loved it because it made my professional life much easier (I recently read that other teachers felt the same (BBC News). So, we decided to each write a blog post to report our viewpoints and to start a conversation. So, six months after our original discussion, I would like to add to and respond to Jonathon and Jane’s blog questions: ‘What is all the fuss about?’ (Hughes, 2023) and ‘How far is AI plagiarism?’ (Cobb, 2023).
How far is AI plagiarism?
We cannot possibly know where generative AI models such as ChatCPT are getting their information from (Pride, 2023). However, as academics, we must acknowledge the information we obtain from any source. Most guidelines, including the OU, advise scholars to cite and reference the material they use from generative AI. Additionally, various AI plagiarism detectors, such as AI Content Detector, can help teachers detect the use of AI tools in assignments or tests, but they are often inefficient. On the other hand, plagiarism detectors are not always necessary because research has shown that students choose not to use AI tools in essay writing because they not only waste a lot of time producing good prompts, but they waste even more time reworking the essay, making the language neutral and believable (Alexander et al., 2023).
What is all the fuss about?
Although generative AI models afford considerable advantages to the world of education for English-speaking users, non-English users are underprovided. This fact could potentially widen the education gap. Therefore, the United Nations Educational, Scientific and Cultural Organization (UNESCO) (Fengchun & Wayne, 2023) urges responsible and fair access to AI technology to limit educational divides within and among countries. Moreover, many communities lack the resources and infrastructure to access AI, resulting in increased AI data wealth over the past few years, primarily concentrated in the global north. This growing divide could significantly disadvantage data-poor communities, who ‘have been further excluded and put at long-term risk of being colonised by the standards embedded in the GPT models.’ (Fengchun & Wayne, 2023, p.14). Therefore, we must know how these powerful tools can benefit our professional practices. Additionally, guidance and training are needed regarding how AI uses our data and its effects on other social and cultural communities.
Using AI
My respect for AI developed from how much it relieved my workload. For example, I am an English teacher working in Italy, and I often use ChatCPT to correct my writing in Italian, which is not my mother tongue. Before I discovered this tool, I would have to ask a friend to check my writing, but ChatCPT does it in a split second and helps language learning. However, generative AI has no concept of social and cultural contexts, so the user needs to keep that in mind. Nevertheless, Kasneci et al. (2023) claim that generative AI can revolutionise language learning and teaching. Apps such as Memrise already offer one-to-one conversation lessons with ‘virtual’ teachers. However, there is still much work to be done.
Zhai (2022) points out that the language ability of AI far exceeds a human being’s proficiency in a foreign language. But AI models cannot yet think critically or be creative in the same way as humans. So, to take advantage of generative AI in the classroom, we need to improve our students’ critical thinking and creativity skills. Until now, the attraction for AI has been mainly superficial, butthere is a growing awareness of some of the complexities involved.
In conclusion, generative AI tools might not be as damaging to our practices as initially thought, but they could be harmful on a much deeper level. We need to rethink our curricula as educators to favour creativity and raise awareness of how the data we feed into AI models is used. In light of these reflections, if you are a PG student, how aware are you of generative AI tools? Do you use any in your professional practice, and what advantages do they bring?
by Lesley Fearn
Dr Lesley June Fearn is a secondary school English teacher in southern Italy. She is also an affiliate researcher at the Open University’s (UK) Faculty of Well-being, Education, and Language Studies (WELS), where her research centres on linguistics and sociocultural theory.
Artificial Intelligence (AI), notably Chat GPT, as a language model, can potentially be misused for plagiarism due to its ability to generate coherent and contextually relevant text. While it’s a powerful tool for various legitimate purposes, there is a risk that unethical users may employ it to produce content without proper attribution or originality.
This was my belief last summer when I flagged several final-year scripts for potential plagiarism for unethical use of Chat GPT. Jonathan, in his recent blog, refers to my explanation of why I suspected students’ use of AI because their work seemed too perfect.
By ‘perfect’, I meant, as I wrote in the paragraph above, ‘coherent and contextually relevant text’. Actually, I did not write that first paragraph (only!); rather, it was provided for me by Chat GPT. (I doubt I could have expressed so accurately the way I had felt about AI.) So, have I committed plagiarism?
I become unsure when I turn for help to The Open University’s Plagiarism Policy: Plagiarism is using, without acknowledgement, someone else’s words, ideas or work. How far can we reasonably describe a robot as ‘someone else’? Was I unethical to use an expression I had commissioned framed? Would it have been less unethical if I had edited Chat GPT’s text, or acknowledged its use, or have supplemented the text Chat GPT provided with appropriately referenced academic sources – my students did?
Further, what of our writing is totally original in any case? Bakhtin ([1952-3]1994) tells us, “Each utterance is filled with the echoes and reverberations of other utterances” (page 291). We continually adapt and adopt snippets of text from elsewhere and present them as our own. It is acceptable to consult a dictionary, a thesaurus or a Google search to help us write that coherent and contextually relevant text. Jonathan, in his recent blog post, asks what all the fuss is about regarding AI, and I wonder, should we be making a fuss?
Jonathan cites “Can IT think?” by Philip Ball (2023), who argues that AI should be treated with great caution. and I have come across descriptions of widespread exploitation of AI with dubious results, such as the use of a Chatbot as a therapist – but is employing AI to aid our academic writing unethical?
Returning to Chat GPT for inspiration, it continued to advise (or followed my instruction to do so) about the existence of Open AI, their research company, which states their belief that “AI should be an extension of individual human wills” – an extension, not a replacement, then for human endeavour. This approach seems to resonate with Simpson (2023), a clinical teaching fellow, who advocates reframing the way (medical) students think about AI “not as an academic shortcut but as more of a companion”. I like the idea of “companion” – like a dictionary or thesaurus – I also appreciate the concept of “shortcut” as a contested one.
Might we ask, in our potentially fraught, busy, complex lives, why we should not look for shortcuts in our academic life besides our everyday existence? And how much of that endeavour that AI use shortcuts form part of a valued academic activity? It’s saving thinking and editing time and providing that springboard to develop discussion, as it has for me above. Daher (2023) in Will Chat GPT be the disrupter academia needs? seems to cautiously embrace AI as “the spark that will change education for the better“, a means to reframe what we value in academic writing and to turn our focus towards critically evaluating sources.
I do not understand that argument. Surely critical evaluation already forms a key part of being an academic. And I do value that time of thinking, crossing out, rewriting, checking and editing; it’s part of the process that makes writing my own. I’m not looking for shortcuts, and I don’t plan to continue to make significant use of AI in my own work. But I don’t now think using AI in academic writing is necessarily unethical, and how far it is plagiarism is a discussion we need to have.
Chat GPT finished the 200 words I’d requested with a bland reassurance: Encouraging responsible AI use can help ensure that the technology benefits society positively without contributing to plagiarism issues. (Chat GPT)
I have been an Associate Lecturer at the Open University since 2002, tutoring mainly English Language modules. I live in Stourbridge in the West Midlands with my husband, two adult children and three Romanian rescue (street) dogs. My recent EdD and my current research interests concern the multiple perspectives around feedback practices around assessed writing in HE. This is my first venture into blogging, and I am looking forward to this creative space, where colleagues can share, debate, and discuss issues arising around their research.
For me, it started one Friday in July (2023) when I joined a Teams meeting with three OU colleagues who organised the WELS PGR Blog. We got talking about Artificial Intelligence (AI). One of the three colleagues thought it was ‘great’ and told us that she uses AI all the time and has been reading articles to get more information. A second colleague, an OU AL, said that she finds many of her students are using ChatGPT in their assignments and that she is beginning to get a sense of what AI-generated writing sounds like; it is often a little bit too perfect, in her view. The third colleague contrasted this experience to her own as she finds that there are some students who have never heard of ChaptGPT or AI.
At this point, I felt that I had to confess that while I had heard a lot in the media about the risks of AI and rather less about its benefits, I had never actually engaged with it. The colleague who likes AI gave me the link for ChatGPT.
Once the Teams meeting was over, I signed up for ChatGPT. There, I was faced with the front page giving some examples of possible enquiries ranging from creative ideas for a birthday party to explaining quantum computing. The same screen also outlines the capabilities of Chat. GPT. It is ‘trained’ to “decline inappropriate requests”. It then admits that its limitations include ‘occasionally’ generating “incorrect information”, “harmful instructions or biased content”.
It then invites you to “Send a message”.
I do not know if it was these limitations that made me stare blankly at the send-a-message request. Wouldn’t it be awful if my first message was deemed inappropriate? Would I know if I was sent harmful instructions or incorrect or biased information?
As the English Men’s Cricket team was engaged in a test match against Australia, I thought I would start by asking about the names of fielding positions which, beyond wicketkeeper and slips, I have a very tenuous grip on. Immediately, ChatGPT presented me with a list of these positions. Very impressive.
Emboldened, it occurred to me that I had had a supervision session with one of my EdD students. I had been trying to suggest that what she had been talking about in her most recent piece of writing could be related to Foucualt’s ideas about micropower and the role of ‘examination’ in disciplining populations. So, I asked about this. ChatGPT responded, saying these sorts of ideas were implicit in much of Foucault’s work. So, I asked for some examples. One of these was Discipline and Punish (Foucault, 199). I have a copy of this, so I found an example of where Foucault talks about how examinations are used. ChapGPT thought I was quite right!
Coincidentally, shortly afterwards, I read an article by Philip Ball, “Can IT think?” (Ball, 2023), which not only outlines how AI uses algorithms to scan “vast banks of online data” but also discusses the arguments for and against a possible ‘robot apocalypse’ and the dangers of AI being used to increase cybercrime and terrorism. Ball concludes by siding with experts who suggest that AI should be treated in the same way as new drugs and licensed for public use only after careful testing. Ball concludes:
“ … in seeking solutions, we are to some extent flying blind because we do not know what kinds of minds these machines have- and because, in the absence of that knowledge, our impulse is to presume that they are minds like ours. They are not. It is time to take machine psychology seriously.” (Ball, 2023, p. 33).
This made me sit up and take notice. I had quite enjoyed what seemed like a pleasant chat with Chat GPT about Foucault and was thinking that this was not that different from interrogating other sources of information. In a way, I had moved through a cycle starting with ‘What’s all the fuss about?’ (I don’t know) to ‘What’s all the fuss about?’ (It’s just a quick way to access information.) to return to What’s all the fuss about? (Does anybody know?)
Jonathan is a member of the PGR Blogger editorial team. Lecturer (access and curriculum) at the Open University’s Centre for Inclusion and Collaborative Partnerships, where I am also the Academic Conduct Officer and Assessment Lead. I am the Academic Lead for the Open University Badging Project which is developing the first university badged open courses outside the USA. I have been working as skills lead, author and critical reader on Open University Health and Social Care modules.
My research interests include widening participation and learning in later life, as well as later life sexuality. I am the chair of the Association of Education and Ageing.
In June 2014, I became a Senior Fellow of the Higher Education Academy.
This post responds to questions raised previously within this blog, which focus on the challenges faced by second-order researchers. Fearn (2023) suggests that within the field of education, second-order researchers (also named practitioner-researchers) “do not share their expertise through publication”, in part due to a lack of “adequate training in enquiry” (Fearn, 2023, drawing on Davis, 2019).
Although it may be true that adequate training is not provided, this post will suggest that
a lack of training is not the primary barrier preventing teachers from sharing their knowledge through publication.
Within the Scottish educational context, practitioner enquiry – the term commonly used to describe practitioner research in education – is an important part of professional learning (see General Teaching Council for Scotland, n.d.). This post suggests that it is not the act of enquiry that is the primary challenge but the act of publication following that enquiry.
The literature tells us that practitioners engaging in research are insider researchers, party to “valuable insights” that other researchers “would admire” (Punch and Rodgers 2022, p. 278). But when considering the results and/or impact of practitioner enquiry, those judging the quality of the research (understandably) want the research to be reported with a full explanation of its context. Insider researchers can feel torn between the responsibilities they have to the academic community who will be reading their published work – who want as much context as possible – and the responsibility they feel towards their learning community; they can experience “feelings of loyalty to the group and even uneasiness during analysis” (Punch and Rodgers, 2022, p. 278), which would perhaps not be felt by researchers who are external to the learning community.
It could be suggested that this tension would be felt by any practitioner-researcher in any field of practice. But, within the field of education, there is a growing recognition of the extent to which learning and teaching strategies must be adapted for and informed by the “unique circumstances of the learning community” (Education Scotland, 2022). If insider researchers have access to “valuable insights” that are inaccessible to other researchers, as Punch and Rodgers (2022, p. 278) suggest, practitioner researchers in education could provide increased detail regarding the ‘unique circumstances’ of their research situation. The tension described above, between the responsibilities felt towards the academic community and those felt towards the community being researched, can therefore be particularly problematic for second-order researchers within the field of education, given their increased access to information about that learning community and the emphasis on the importance of context within education.
Interrogating the purpose of publication, and the purpose of practitioner enquiry itself, could support practitioner researchers in education to overcome this issue. Given Education Scotland’s (2022) emphasis on the need to adapt learning and teaching to the “unique circumstances” of a learning situation, we could question whether the results of practitioner enquiry need to be accompanied by detailed contextual information: would any practitioner reading such publications not have to adapt the outcomes anyway, to meet the needs of their own ‘unique circumstances’? Boland and Doherty (2020, p. 45) support this view by asserting that the contextualised learning one gains through practitioner enquiry cannot be used as a resource for other practitioners. They argue that the “small scale and the particularity of context” (2020, p. 45) reduce the extent to which the outcomes of practitioner enquiry can be used elsewhere but stress that the publication of practitioner enquiry is useful to demonstrate “how particular ideas provoke enquiry”. Elsewhere within the literature, Wall also emphasises the importance of the results of practitioner enquiry – but not necessarily in terms of the sharing of “the endpoint” – for Wall (2023), drawing on Stenhouse, 1981), it is the sharing of the research process “when the actual learning about pedagogy and research is happening” that is important.
This post does not wish to question the importance of practitioner research within the field of education – nor does it question the importance of publishing such research. It does, however, wish to highlight the tensions that may prevent practitioner researchers within education from publishing their enquiries. It hopes to stimulate conversation about how published practitioner research within this field can be used – and therefore encourage consideration of the content we should expect within published practitioner research reports.
by Sussana Wilson
I am in the final year of my EdD studies, focusing on lecturers’ professional learning within the Scottish FE context. In my day-job, I teach within Further and Higher Education, predominantly on teacher and lecturer education programmes